![]() ![]() Next, play some music through your external speakers. All you need to do is disconnect your external speakers from your Amazon Echo device and then connect them to another device such as your smartphone. Let’s first check to see if it’s the external speakers that are causing the noise. There’s also a good chance that it’s “how” you’ve connected your speakers to your Amazon Echo device that’s causing distortion. If you have your Amazon Echo device connected to external speakers, it could be those devices that are causing you trouble. Inserting an aux cable into the back of an Amazon Echo deviceĪnother important thing to consider is that it might not be the speaker inside your Echo device that’s causing these distortions. You can try updating your Alexa devices, but this might be one of those cases where you need to switch skills or wait for the third-party company to patch things on their end. This could be due to a glitch, server problems, or some other issue with that skill. If Alexa’s voice sounds clear and distortion free, your problem is likely with the skill in question. ![]() You can try “Alexa, what’s the weather like?” or “Alexa, what time is it in Glasgow?” to get a quick response that plays over the speaker. The quickest way to do this is to simply ask Alexa a question.Įasy questions rely on built-in features rather than skills. This means we’re going to have to use one of the built-in features that uses the speaker system. In order to run this test, we’re going to need to have Alexa play some audio that doesn’t come from a skill. The good news is, there’s an easy way to test whether or not the issue is with your device, or within the particular Skill that you’re using. ![]() The problem could be with your music streaming service of choice such as Apple music or Spotify. There’s a good chance that the problem isn’t with Amazon, Alexa, or your Echo device. The first thing you want to check if your Amazon Echo has been experiencing audio popping, scratching, or distortion is that your third party skills and streaming services are all working normally. Various music services and skills that I have enabled on Amazon Alexa ![]()
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